Contact
Contact FileIntel
Use this page for support, policy questions, press requests, or general feedback about the site and tools.
How to reach us
The quickest way to contact FileIntel is by email. For privacy, policy, billing, or general site questions, write to privacy@fileintel.me.
If you are reporting a bug, include the page you were using, the browser or operating system you tested on, and the exact step where the issue happened. That makes it much easier to reproduce and fix.
What to contact us about
- Tool support. Something failed, exported incorrectly, or looked different than expected.
- Privacy questions. You want clarification about local processing, analytics, or policies.
- Press or partnerships. You are asking about coverage, collaboration, or licensing.
- Compliance review. Your team needs a clearer explanation of how the site handles documents and cookies.
Response expectations
Messages are normally answered within a few business days. If the note is about a clear bug or policy correction, it gets priority over general inquiries.